FAQ

Q: Do you collect any registration fees?

Yes. There is a one-time $20 registration fee if this is the first time you are registering with us.

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Q: Do we need to pay the registration fees again if we transfer to other branches?

No. The registration fees are a one-time payment for each student.

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Q: Do we have to put down any deposit?

No. You do not need to pay any deposit. However we do collect an advance payment which means that at the start of the lessons, you will be required to pay the first month's school fees as well as the last month's school fees

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Q: What is the purpose for collecting an advance payment?

When you make the advance payment, you are paying for the last month's school fees up front. For students who are discontinuing their lessons, they will need to inform us before they make a payment for a new month's school fees. We can also use the advance payment to offset the school fees for the last month.

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Q: Do you ever prorate the school fees?

Yes. However we only prorate school fees if you have classes during the school holidays, which are during the months of March, June, November and December.

If you have a special request for us to prorate the school fees, let us know and we will assess it on a case-by-case basis.

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Q: Do you have make-up classes?

Sometimes there might not be a suitable class in the branch your child is enrolled in. However if there is another suitable class available, your child can certainly join in.

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Q: I am moving to a new location. Are we allowed to transfer to another branch?

Yes, you can check with the teachers or our website for other branches nearer to your new home. There are no charges for the transfer.

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